It’s important and helpful to the review process if bereaved family members or someone who knew the person well is fully involved throughout the LeDeR process, if they want to be and can be.
Families often know the most about the care received by the person who died. Their actual lived experience of services can influence high quality care and areas which need improving and can really enhance our opportunity to learn; helping to improve services for other people.
Once a death has been notified, we expect, as a minimum, families will be informed that a review is taking place and be invited to contribute information about the person that has died. Families will also be offered the opportunity to receive a copy of the completed review and should be given an opportunity to comment on a draft review if you would like to.
We understand that all families are different, so we try to start with conversations which can help families decide how much involvement you would like in the LeDeR review. We try to make sure all our communication is sensitive and helps to explain the purpose and limits of LeDeR reviews and illustrate how to raise any additional questions or concerns you might have, including any that should be addressed outside of the LeDeR process.